We prioritize customer satisfaction. To ensure a seamless experience, we offer for our digital products/services, including Live Classes, Video Courses, CV Preparation and Ebooks this policy is not applicable.

We aim to deliver all Ebooks in excellent condition and within a reasonable time frame. Our refund policy for Ebooks is restricted to specific scenarios, as outlined below:

• No Refund for Reasons Other Than Non-Delivery or Defects: THE NEW FUEL DATA shall not provide refunds for reasons such as changing your mind or dissatisfaction with the content after delivery.
• Incorrect or Incomplete Address / Unreachable Contact Information: If an incorrect or incomplete Email and mobile number are provided at the time of purchase, or if our delivery partners are unable to reach the provided contact number, please get in touch with our support team to verify the status of your order. In such cases, no refund will be issued due to failure to provide accurate delivery details. We encourage customers to double-check their Email and contact information to ensure successful delivery.