Attend Genpact’s walk-in interview for fresh graduates on 8th July 2025 in Hyderabad. Customer Service Voice Process jobs for 2020–2024 pass-outs. Apply now!
💼 Genpact Walk-In Drive for Customer Service (Voice Process) – Freshers Jobs in Hyderabad | 8th July 2025
Genpact, a global leader in digital transformation and professional services, is conducting a walk-in interview for Customer Service Voice Support roles at its Hyderabad office. This opportunity is perfect for fresh graduates (2020–2024 pass-outs) who are eager to start a full-time, rewarding career in the BPM/BPO industry.
📍 Walk-In Interview Details
- Company: Genpact
- Position: Customer Service (Voice Support)
- Interview Date: 8th July 2025 (Tuesday)
- Time: 11:30 AM – 1:30 PM
- Location:
Genpact, 14-45 IDA Uppal, NGRI, Habsiguda, Hyderabad, Telangana – 500039 - Work Mode: Work from Office
- Shift: Rotational Shifts (including Night Shifts)
- Employment Type: Full-Time, Permanent
✅ Eligibility Criteria
- Education:
Graduation in any discipline (B.A., B.Com, B.Sc, BBA, BCA, etc.)
Only 2020–2024 pass-outs are eligible - Not Eligible:
Postgraduates, current students, or undergraduates - Skills Required:
- Excellent spoken English communication
- Basic technical knowledge (email, browsers, internet tools)
- Willingness to work in night and rotational shifts
🧩 Key Responsibilities
- Handle inbound and outbound voice-based customer queries
- Resolve service-related issues efficiently
- Understand and adhere to client policies and SOPs
- Document all customer interactions accurately
- Identify and escalate bugs, service delays, or tech issues
- Maintain high-quality customer experience standards
- Collaborate within team to meet targets and KPIs
🧾 Documents to Carry for the Walk-In
- 3 copies of your updated resume
- 3 recent passport-size photographs
- Original Aadhar card and 2 photocopies
- Last payslip (if previously employed)
🌟 Why Join Genpact?
Genpact is a Fortune 500 global professional services firm, serving clients in more than 30 countries. Working here means:
- Exposure to emerging technologies in automation, AI, and digital innovation
- Skill development and performance-based growth
- Inclusive culture with diversity and team-driven values
- Global presence with over 140,000 employees
- Job stability and structured learning paths
Whether you’re a fresh graduate looking for your first job or exploring customer service as a stepping stone into the corporate world, Genpact provides the ideal launchpad for your career.
🚫 Important Reminders
- There are no application or registration fees
- Genpact does not require any training kits or hardware purchases
- Hiring is conducted directly through Genpact HR
- Ensure you reach the venue on time with all required documents
📣 Don’t miss out on this excellent walk-in job opportunity to kickstart your corporate journey with Genpact in Hyderabad. If you’re a confident communicator with a passion for solving problems, mark your calendar for 8th July 2025 and walk into Genpact with your resume.
For further information or queries, contact Genpact HR or visit the Genpact Careers Portal.
