Tech Mahindra is conducting a mega walk-in drive in Navi Mumbai from 26th–31st August 2025 for freshers and experienced candidates. Apply now for Customer Service Executive (Voice Process) roles with salary up to ₹2.5 LPA.
Tech Mahindra Walk-In Drive for Freshers & Experienced – Navi Mumbai (26th–31st August 2025)
Tech Mahindra, one of India’s leading IT and BPO service providers, is organizing a Mega Walk-In Drive for Customer Service Executives (Voice Process) in Navi Mumbai. This recruitment drive is an excellent opportunity for both freshers and experienced candidates who want to build a career in customer support and voice-based operations.
📅 Walk-In Interview Details
- Company: Tech Mahindra Ltd.
- Role: Customer Service Executive – Voice Process
- Location: Airoli, Navi Mumbai
- Dates: 26th August – 31st August 2025
- Time: 10:00 AM – 5:30 PM (Monday to Saturday)
- Venue:
Tech Mahindra Ltd., Empire Tower, A Wing, 9th Floor, Reliable Tech Park, Airoli, Navi Mumbai
📞 HR Contact Numbers:
- Janvi – 8452892475
- Siddhi – 8291223483
💼 Job Role – Customer Service Executive (Voice Process)
As a Customer Service Executive, you will be the first point of contact for customers. Your role will involve handling queries, resolving issues, and ensuring customer satisfaction. This is a full-time permanent role under the Customer Success, Service & Operations department.
🔹 Key Responsibilities
- Handle customer queries professionally via inbound and outbound calls.
- Identify customer needs and provide accurate solutions.
- Maintain a positive and empathetic attitude towards customers.
- Build trust and ensure long-term customer satisfaction.
- Document interactions and maintain records in the system.
📝 Eligibility & Requirements
- Education: Any Graduate or Undergraduate (all streams eligible).
- Experience: Freshers and candidates with up to 2 years’ experience can apply. Minimum 6 months in customer service preferred.
- Languages: English, Hindi, Marathi (fluency required).
- Skills:
- Basic English communication.
- Active listening and problem-solving skills.
- Good interpersonal and teamwork ability.
- Age Limit: 18 – 35 years.
⏰ Work Details
- Shift Timings: Between 8:00 AM – 8:00 PM (10-hour rotational shifts).
- Work Mode: Work from Office (WFO).
- Working Days: 5 days/week (2 rotational week-offs).
💰 Salary & Benefits
- Salary Range: ₹2 LPA – ₹2.5 LPA (based on experience and skills).
- Openings: 20+ immediate positions available.
- Benefits:
- Fixed salary with incentives.
- Professional training and skill development.
- Opportunity to work with a leading IT & BPO brand.
🌟 Why Join Tech Mahindra?
- Global IT & BPO leader with presence in 90+ countries.
- Opportunities to grow within customer service and IT-enabled services.
- Employee-focused culture with training, career progression, and stability.
- Exposure to multilingual client servicing and process excellence.
📌 How to Apply for Tech Mahindra Walk-In Drive?
Interested candidates can directly attend the walk-in interview at the venue mentioned above between 26th and 31st August 2025. Carry the following documents:
- Updated CV/Resume
- Recent Passport-size Photograph
- Government ID Proof (Aadhar/PAN/Passport)
- Educational Certificates & Experience Letters (if applicable)
